Privacy Policy

1. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and follow any other steps required by law.

2. Collection and Use of Personal Information

What We Collect

We collect personal information directly from you and through your interactions with our Services. This includes:

• Contact Information: Name, address, phone number, and email address.
• Order Details: Shipping and billing address, payment information, and order history.
• Account Details: Username, password, and security questions.
• Usage Data: Information on how you interact with our Services, such as device, browser, IP address, and network data, collected through cookies and similar technologies.

How We Use Personal Information

We use your personal information for purposes related to providing the Services, including:

• Transactional Communications: Sending updates related to your purchases, order status, account changes, or other service-related notifications.
• Customer Support: Communicating with you regarding inquiries, feedback, or troubleshooting requests.
• Marketing and Promotional Communications: With your explicit consent, we may send promotional messages via email, text message, or other means.

You may opt out at any time by following the unsubscribe instructions provided in these communications.

Mobile Information Use: Your mobile information and SMS opt-in consent are never sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. The only third parties that receive this information are the SMS service providers we use to deliver messages to your phone on our behalf, and they are contractually restricted to using it solely for that purpose.

3. Information Use

We do not disclose, sell, or rent your personal information to outside parties for promotional purposes. We may, however, provide information to our service providers solely for the following purposes:

• Support Services: Customer service, order fulfillment, payment processing, and secure data storage. These providers are strictly bound to use your information only as necessary to support our operations.

4. Security and Retention of Information

We take reasonable measures to secure your personal information, including encryption and access controls. No transmission over the internet is 100% secure, and we recommend that you protect your account credentials and contact us immediately if you believe your account has been compromised. We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, including maintaining your account, complying with legal obligations, and resolving disputes.

5. Your Rights and Choices

Text Message Communications

Iron Therapy Training sends two distinct categories of text messages, and each requires its own explicit opt-in via the checkbox on our inquiry form:

• Transactional messages include appointment reminders, replies to your inquiry, scheduling confirmations, and other service- or account-related notifications. You may opt in by checking the transactional-consent box on our form.
• Marketing and promotional messages include offers, Body Audit availability, transformation stories, and other promotional content from Iron Therapy Training. Marketing SMS is strictly opt-in and is never sent without your explicit consent via the marketing-consent checkbox on our form.

Message frequency varies. Message and data rates may apply. Reply “HELP” to any message for assistance, or “STOP” to unsubscribe at any time. Opting out of one category (for example, marketing) does not opt you out of the other (transactional) unless you tell us so. See our Terms of Service for full messaging terms.

Managing Other Preferences

• Access, Correction, and Deletion: You may request access to, correction, or deletion of your personal information by contacting us.
• Cookies: You may manage cookie settings in your browser to block or delete them.

6. User-Generated Content

If you choose to post product reviews or other content publicly, please be aware that others may access, view, or use this information. We are not responsible for the privacy or security of information you choose to make publicly available.

7. Children’s Data

Our Services are not intended for children under 13. We do not knowingly collect information about children. If we become aware that a child’s information has been collected, we will take steps to delete it.

8. International Users

If you access the Services from outside your country of residence, please note that your data may be transferred to the United States or other jurisdictions. We follow recognized data transfer mechanisms for such cases to protect your information.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Phone: (620) 282-5119
Email: irontherapytraining@hotmail.com